Privacy Policy

1. Introduction

Crystal Design & Print (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Contact details such as your name, email address, and phone number when you request a quote or get in touch with us.
• Order and project details, including artwork, design files, delivery addresses, and product preferences you share with us.
• Technical data such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.
• Communication records, including messages you send us by email, WhatsApp, or contact forms.

3. How We Use Your Information

We use the information we collect to:

• Prepare quotes and fulfil your printing, design, and personalised gift orders.
• Communicate with you about your enquiries, orders, and delivery.
• Improve our website, products, and customer experience.
• Send you updates, offers, or marketing messages where you have agreed to receive them.
• Comply with our legal and regulatory obligations.

4. Cookies & Analytics

Our website uses cookies and similar technologies (including Google Tag Manager and analytics services) to understand how visitors use our site and to improve performance. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them.

5. Sharing Your Information

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business — such as print partners, delivery couriers, and payment or analytics providers — and only to the extent necessary to deliver our services. We may also disclose information where required by law.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. You may also opt out of marketing communications at any time. To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external sites that we do not operate. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: crystaldesignprint@gmail.com
• Phone: +91 8588006158, +91 8586813939
• Address: Office No 1181, 11th Floor, Space, Mall Office, Greater Noida W Rd, Gaur City 1, Sector 4, Greater Noida, Ghaziabad, Uttar Pradesh 201318